AI bots for Indian businesses
AI bots that know your business
Talk to it like a colleague. It does the work, day and night.
- Follows your rules
- Does the work
- Calls and chats with customers
- Works in your ERP and CRM
Pick the job
Customer support bot
Answers your customers.
- On calls, WhatsApp and email
- “Where is my order?”
- Returns and refunds, by your rules
- Passes hard cases to you
Sales bot
Turns enquiries into sales.
- Calls back new enquiries
- Asks the right questions
- Follows up on quotes
- Sends serious buyers to your team
Front office bot
Fills your calendar.
- Books meetings and visits
- Confirms by call or WhatsApp
- Moves or cancels bookings
HR bot
Answers your staff.
- Leave and HR rules
- Step-by-step how-tos
- Product details for new staff
Your business, your rules
Follows your rules. Strictly.
- You set the rules
- It never goes beyond them
- Anything outside the rules goes to your team
Windows, Android and web
Talk to it. It gets the work done.
Not just alerts. Your bot floats on your screen, talks with you, and acts. Or use it in your web browser.
1. Ask
In your own words. English, Hindi or Hinglish.
2. It talks it through
Asks what it needs. Suggests options.
3. It does the work
In your apps. Then tells you what it did.
Floats on top of any app. Drag it anywhere, or tuck it to the edge.
Talks to your customers
On calls, WhatsApp and more
It always says it is an AI assistant, and follows your rules.
Phone calls
Answers calls, calls back, confirms visits.
Replies on your business number.
Reads and replies to emails.
And more
Tell us where your customers are.
Connects to your apps
Works in the apps you already use
Works with all leading ERP and CRM systems. Your bot can check stock, raise an invoice, add a customer or book a meeting, right inside your software. No coding. No IT team.
1. Log in to your Awtiz account.
2. Click Connect next to an app and sign in to it, just like you normally do.
3. Choose what your bot can see and do there. Switch it off whenever you like.
ERP: accounts, stock and orders
- SAP
- Oracle NetSuite
- Microsoft Dynamics 365
- Odoo
- Tally
- Zoho Books
- QuickBooks
CRM: customers and sales
- Salesforce
- HubSpot
- Zoho CRM
- Freshsales
- LeadSquared
Email and calendar
- Google Workspace
- Microsoft 365
Online store and payments
- Shopify
- WooCommerce
- Razorpay
- Stripe
Customer support and team chat
- Freshdesk
- Zendesk
- Slack
- Microsoft Teams
Files and documents
- Google Drive
- SharePoint
- Notion
Use a different app, or software made just for you? Tell us and we will connect it for you. App names belong to their owners.
Your choice
Run it your way
Inside your organisation
Runs on your own servers.
- Your data is stored in-house
- Follows your IT rules
- For teams that must keep data inside
In the cloud
Nothing to install on servers.
- Ready fastest
- We run and update it
- Connects to your cloud systems
Not sure which one? We will help you choose.
How it works
- 1
Tell us the job
What it should do. What it must never do.
- 2
We train it
On your website, documents and price lists.
- 3
Your team tests it
We fix every weak answer before launch.
- 4
It starts work
We check its work every week, then every month.
Safe from day one
No guessing
Says only what your rules and content allow. Unsure? It asks your team.
You set the limits
Small jobs it does alone. Big steps wait for your OK.
Your data stays yours
Never used to train public AI. Deleted when you ask.
Questions
Will it follow our rules?
Yes, strictly. It works only within the rules you set. Anything outside them goes to your team.
Where does it work?
On Windows, on Android and in your web browser. It also talks to your customers on calls, WhatsApp and email, and works in your ERP and CRM.
Will it make things up?
No. It answers only from what you approve. If it does not know, it says so and brings in your team.
Do I need any technical knowledge?
No. We set it all up. You just log in and click Connect for the apps you use.
What do you need from us?
Your website, price list, FAQs and policies. And one person for about 2 hours a week during set-up.
Is our data used to train public AI?
No. Your data runs only your bot. We can tell you which AI providers process it.
How soon can it start?
Usually in 2 to 3 weeks. Bots that work in many apps take longer. We give you a date up front.
Get your AI bot
- Tell us the job
- We reply within 1 working day
- You get a plan, a date and a price
Want to send WhatsApp messages too?
A separate service: official WhatsApp for your business number, set up for you.
See WhatsApp Bot